FederalReservePlaza.com is the property management website for the Federal Reserve building in Boston which also houses a number of other companies and organizations. In 2012, Property Management asked me to design a website that the tenants could use for news, notifications, hosting events, reserving rooms and resources, etc.
Scroll for a description of the UX process, a site map, userflow, wireframes, mockups and a prototype.
We were given about five months to complete this project.
This project didn't require much competitive Analysis related to the UX but I reviewed many hotel and convention center websites, as the customer stated she wanted the site to feel like a hotel website.
Target users were tenants of the Federal Reserve Bank of Boston building. I had three personas, reflecting target users and I created a number of user scenarios around them.
I sketched wireframes and then built them in Illustrator.
Once we had a reasonable IA and wireframes, prototypes were built in Balsamiq and HTML.
Click below to try out an early interactive prototype.
Mockups were done in Photoshop.
The site was tested on team members, interns and building tenants. It was modified and refined, based on the results.